Customer Service Representative
Company: American Leak Detection of Greater Atlanta
Location: Woodstock
Posted on: April 2, 2026
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Job Description:
The Customer Service Representative at American Leak Detection
of NAME is responsible for answering customer questions, scheduling
appointments, and dispatching/routing our technicians for daily
jobs. The Customer Service Representative (CSR) will help serve our
residential, commercial, and municipal customers throughout the
NAME area. Benefits for our Customer Service Reps (CSRs): 401(k)
Dental insurance Health insurance Paid time off Customer Service
Reps (CSR) Core Responsibilities: Answering the phones Explaining
our services to potential clients Manage the customer experience
Scheduling of appointments Dispatch, routing, and scheduling of
jobs for our technicians Shift: 8 hour daytime shift, full-time
Availability: General workday is Monday through Friday Customer
Service Representative (CSR) Qualifications: Excellent customer
service and telephone skills Excellent written and oral
communication skills Proficiency in Microsoft Office Experience in
the plumbing, restoration, or construction industries- a plus but
not required Experience using Salesforce is a plus but not required
About American Leak Detection: American Leak Detection is the
industry leader in accurate, non-destructive hidden water leak
detection. Our highly trained technicians locate hidden water,
sewer, gas and swimming pool leaks using our advanced technology
and experience developed over 40 years. Our millions of satisfied
customers include residential homeowners and commercial businesses
as well as industry professionals including plumbers, building
contractors, insurance adjusters, apartment managers, restoration
specialists, Homeowners Associations, and municipalities. We're an
equal opportunity employer. All applicants will be considered for
employment without attention to race, color, religion, sex, sexual
orientation, gender identity, national origin, veteran or
disability status.
Keywords: American Leak Detection of Greater Atlanta, Athens , Customer Service Representative, Customer Service & Call Center , Woodstock, Georgia
