Customer Service Engineer 2 - InVitro - Athens, OH
Company: Siemens
Location: Athens
Posted on: March 18, 2023
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Job Description:
Do you want to join us in helping to fight the world's most
threatening diseases and enabling access to care for more people
around the world? At Siemens Healthineers, we pioneer breakthroughs
in healthcare. For everyone. Everywhere. We offer you a flexible
and dynamic environment with opportunities to go beyond your
comfort zone in order to grow personally and professionally. Sound
interesting? Then come and join our global team as Customer Service
Engineer II to Pioneer breakthroughs in healthcare. For everyone.
Everywhere. Location: Athens, OH Shift: M-F 10a to 7p Our global
team: We are a team of 66,000 highly dedicated employees across
more than 70 countries passionately pushing the boundaries of
what's possible in healthcare to help improve people's lives around
the world. As a leader in the industry, we aspire to create better
outcomes and experiences for patients no matter where they live or
what health issues they are facing. Our portfolio, spanning from
in-vitro and in-vivo diagnostics to image-guided therapy and
innovative cancer care, is crucial for clinical decision-making and
treatment pathways. Our culture: We are part of an incredible
community of scientists, clinicians, developers, researchers,
professionals, and skilled specialists pushing the boundaries of
what's possible, to improve people's lives around the world. We
embrace a culture of inclusivity in which the power and potential
of every individual can be unleashed. We spark ideas that lead to
positive impact and continued success. Check our Careers Site at
https://www.siemens-healthineers.com/en-us/careers. This is a role
well suited to an ambitious professional, looking for the next step
in their career. As a Customer Service Engineer II, you will be
responsible for: * You will be responsible for installing,
troubleshooting, repairing and performing preventative maintenance
on all Siemens Healthcare Diagnostics instrumentation (primarily
Dimension and Vista Chemistry products) at customer sites with
minimal supervision. * You will be responsible for delivering both
timely and effective repairs as well as adequate training of
operators to ensure optimal system performance, resulting in
superior customer satisfaction. * You will manage financial
performance within their territory, meeting or exceeding budget for
revenue generation, expense control and inventory management. * You
will manage company assets to include a company car, cell phone,
computer, tools, inventory parts, etc. * Establish and maintain
proper business relationships with customers and peers, as well as
performing necessary administrative duties accurately. This
position may suit you best if you are familiar with what is below,
and would like to do develop your career with Healthineers * You
have the ability and experience to establish and maintain proper
business relationships with customers and peers, as well as
performing necessary administrative duties accurately. * You have
experience in testing, repairing and maintaining capital medical
equipment * You have strong customer service and communication
skills * You are proficient in the use of tools and service test
equipment * You have experience in testing, repairing and
maintaining capital medical equipment Required skills to have for
the success of this role * Minimum high school diploma; technical
Associates Degree or equivalent preferred. * Must be proficient in
the use of tools and service test equipment, with the ability to
work both individually and in an established team setting. * 5+
years experience as a medical technologist or field service
engineer (biomedical engineer) servicing diagnostic instruments
needed. * Must demonstrate excellent judgment in customer relations
and in managing company resources; strong competency in instrument
systems technology to include mechanics, electrical, chemistry, and
software technology; experience with electronics, hydraulic and
pneumatic systems. At Siemens Healthineers, we value those who
dedicate their energy and passion to a greater cause. Our people
make us unique as an employer in the med-tech industry. What unites
and motivates our global team is the inspiration of our common
purpose: To innovate for healthcare, building on our remarkable
legacy of pioneering ideas that translate into even better
healthcare products and services. We recognize that taking
ownership of our work allows both us and the company to grow. We
offer you a flexible and dynamic environment and the space to move
beyond your comfort zone to grow both personally and
professionally. If you want to join us in transforming the way
healthcare is delivered, visit our career site at
https://usa.healthcare.siemens.com/careers. If you wish to find out
more about the specific position before applying, please visit:
https://usa.healthcare.siemens.com/about. As an equal-opportunity
employer we are happy to consider applications from individuals
with disabilities. Organization: Siemens Healthineers Company:
Siemens Healthcare Diagnostics Inc. Experience Level: Mid-level
Professional Full / Part time: Full-time Equal Employment
Opportunity Statement Siemens is an Equal Opportunity and
Affirmative Action Employer encouraging diversity in the workplace.
All qualified applicants will receive consideration for employment
without regard to their race, color, creed, religion, national
origin, citizenship status, ancestry, sex, age, physical or mental
disability unrelated to ability, marital status, family
responsibilities, pregnancy, genetic information, sexual
orientation, gender expression, gender identity, transgender, sex
stereotyping, order of protection status, protected veteran or
military status, or an unfavorable discharge from military service,
and other categories protected by federal, state or local law. EEO
is the Law Applicants and employees are protected under Federal law
from discrimination. To learn more, Click here. Pay Transparency
Non-Discrimination Provision Siemens follows Executive Order 11246,
including the Pay Transparency Nondiscrimination Provision. To
learn more, Click here. California Privacy Notice California
residents have the right to receive additional notices about their
personal information. To learn more, click here.
Keywords: Siemens, Athens , Customer Service Engineer 2 - InVitro - Athens, OH, Engineering , Athens, Georgia
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