Technical Program Manager II, Customer Relationship Management, Google Cloud
Company: Google
Location: Atlanta
Posted on: April 7, 2026
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Job Description:
Minimum qualifications: Bachelor's degree in a technical field,
or equivalent practical experience. 2 years of experience in
program management. Experience with project forecasting and
customer relationship management. Experience with technical
integration, system integration, risk mitigation, deployment
planning, or data center operations. Ability to travel at least 10%
of the time in support of business activities. Preferred
qualifications: 2 years of experience managing cross-functional or
cross-team projects. Experience in translating business
requirements into technological solutions. Experience or knowledge
in server or network hardware, software development or
implementation, systems data center infrastructure or operations.
Experience with project management or equivalent practical
experience within colocation space or point-of-presence
environments. Ability to craft creative, non-standard, and
innovative solutions using data and analytics to drive impact.
About the job A problem isn’t truly solved until it’s solved for
all. That’s why Googlers build products that help create
opportunities for everyone, whether down the street or across the
globe. As a Technical Program Manager at Google, you’ll use your
technical expertise to lead complex, multi-disciplinary projects
from start to finish. You’ll work with stakeholders to plan
requirements, identify risks, manage project schedules, and
communicate clearly with cross-functional partners across the
company. You're equally comfortable explaining your team's analyses
and recommendations to executives as you are discussing the
technical tradeoffs in product development with engineers. As a
Technical Program Manager at Google, you will develop
relationships, both internally and externally, and connect with
internal customers and partner teams to develop an understanding of
their business requirements and goals. The Data Center team designs
and operates some of the most sophisticated electrical and HVAC
systems in the world. We are an upbeat, creative, team-oriented
group of engineers committed to building and operating powerful
data centers. The US base salary range for this full-time position
is $138,000-$198,000 bonus equity benefits. Our salary ranges are
determined by role, level, and location. Within the range,
individual pay is determined by work location and additional
factors, including job-related skills, experience, and relevant
education or training. Your recruiter can share more about the
specific salary range for your preferred location during the hiring
process. Please note that the compensation details listed in US
role postings reflect the base salary only, and do not include
bonus, equity, or benefits. Learn more about benefits at Google .
Responsibilities Manage customer relationships by maintaining an
understanding of business requirements and measure customer metric
needs. Navigate among potentially conflicting requirements, and
objectives across a wide range of cross-functional organizations
without formal authority. Identify process and communications
breakdowns, while developing and driving solutions to remedy the
issues. Communicate with technical experts and craft solutions to
plan for growth inside and outside of customer portfolios. Identify
areas for improvement within the existing customer base and
potential future customers while also acting as an escalation point
for partner teams.
Keywords: Google, Athens , Technical Program Manager II, Customer Relationship Management, Google Cloud, Engineering , Atlanta, Georgia
