Project Manager - Add-On Delivery PM

Company: Cortech
Location: Athens
Posted on: November 19, 2021

Job Description:

NCR Digital Insight--- solutions helps financial institutions optimize their profitability by continuously innovating how businesses and customers optimize their money. Our products and services empower financial institutions to offer friction-free, secure digital experience to boost user engagement and encourage customer retention.

The Add-on Delivery Team is responsible for implementing new add-on products for Banks and Credit Unions. We are looking for a highly talented project manager who can effectively manage several complex projects at once. This individual will need to maintain an understanding of project management best practices. Key skills and areas of focus include organization/time management, customer service, teamwork, complex project management and technology.

Responsibilities:

Work with large financial institutions to implement new add-on products
Track projects effectively, keep customers on track using detailed project plans
Work with multiple internal and external teams to get products installed and resolve issues
Manage several complex projects simultaneously with multiple customers
Deliver high level of customer service as measured by CustomerSAT
Deliver reports on process improvement initiatives
Understand internal influences in the organization
Understand what's important to the project and priorities
Encourages successful communication among team members
Onboard new products and refine SOPs

Qualifications:

Bachelor's degree or equivalent
Outstanding written and verbal communication skills
Experience with complex project management
Excellent organizational skills and ability to juggle multiple priorities
Ability to recognize high-level opportunities for improvement and change
Adaptability to shifts in project plan and deliverable dates
Working knowledge of personal computers, with the ability to organize information using tools including, but not limited to: database management, spreadsheets, word processing, or other business applications software
Strong attention to detail with excellent follow up and tracking skills
Strong interpersonal skills and demonstrated teamwork
Works effectively as part of team, while often working independently and with little direct supervision to accomplish goals and achieve results

Keywords: Cortech, Athens , Project Manager - Add-On Delivery PM, Executive , Athens, Georgia