Assistant Store Manager

Company: Jiffy Lube
Location: Anderson
Posted on: January 25, 2023

Job Description:

ASSISTANT STORE MANAGER

Position Purpose:

To ensure each customer receives exceptional customer service, while providing complete, error free professional service for his/her vehicle and to maintain a pleasant, safe work environment for the customers and employees.

Job Responsibilities:

• Assist Store Manager in day to day management duties.
• Manage store operation in absence of Store Manager.
• Resolve customer issues.
• Understand and comply with OSHA and EPA standards.
• Ensure employees perform required procedures and follow all policies as outlined in JTSS documentation.
• Ensure equipment and facilities are maintained.
• Handle personnel issues in absence of Store Manager in a professional manner.
• Ensure the store is opened and closed promptly.
• Counsel employees in absence of Store Manager, as needed.
• Follow all policies and procedures as outlined in the Employee Handbook and JTSS documentation.
• Assist Store Manager in training, leading and developing employees in accordance with JTSS guidelines.
• Assist management team in upholding store image standards.
• Other duties as requested or assigned.
  
  Job Requirements/Competencies:
  
  • Customer service skills to manage the customer's experience and difficult customer situations.
  • Ethics and integrity to treat others with respect.
  • Basic computer skills to enter customer and vehicle information correctly.
  • Cash handling skills.
  • Supervisory skills
    
    Education/Experience:
    
    High school diploma or GED. Some automotive or retail management or similar experience preferred.
    
    Benefits: Vacation/PTO, Paid Holidays, Major Medical insurance, Dental, Vision, Life insurance. 401K plus matching

Keywords: Jiffy Lube, Athens , Assistant Store Manager, Executive , Anderson, Georgia