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Assistant Store Manager

Company: Jiffy Lube
Location: Anderson
Posted on: January 25, 2023

Job Description:

ASSISTANT STORE MANAGER

Position Purpose:

To ensure each customer receives exceptional customer service, while providing complete, error free professional service for his/her vehicle and to maintain a pleasant, safe work environment for the customers and employees.

Job Responsibilities:

  • Assist Store Manager in day to day management duties.
  • Manage store operation in absence of Store Manager.
  • Resolve customer issues.
  • Understand and comply with OSHA and EPA standards.
  • Ensure employees perform required procedures and follow all policies as outlined in JTSS documentation.
  • Ensure equipment and facilities are maintained.
  • Handle personnel issues in absence of Store Manager in a professional manner.
  • Ensure the store is opened and closed promptly.
  • Counsel employees in absence of Store Manager, as needed.
  • Follow all policies and procedures as outlined in the Employee Handbook and JTSS documentation.
  • Assist Store Manager in training, leading and developing employees in accordance with JTSS guidelines.
  • Assist management team in upholding store image standards.
  • Other duties as requested or assigned.

    Job Requirements/Competencies:
    • Customer service skills to manage the customer's experience and difficult customer situations.
    • Ethics and integrity to treat others with respect.
    • Basic computer skills to enter customer and vehicle information correctly.
    • Cash handling skills.
    • Supervisory skills

      Education/Experience:

      High school diploma or GED. Some automotive or retail management or similar experience preferred.

      Benefits: Vacation/PTO, Paid Holidays, Major Medical insurance, Dental, Vision, Life insurance. 401K plus matching

Keywords: Jiffy Lube, Athens , Assistant Store Manager, Executive , Anderson, Georgia

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