Branch Manager
Company: Georgia United Credit Union
Location: Athens
Posted on: May 29, 2023
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Job Description:
CAREER OPPORTUNITYGeorgia United Credit Union is a full-service
financial institution founded in 1958. As an organization that is
committed to service, our vision is to become the financial
institution and employer of choice by consistently exceeding our
member and team member expectations. We are seeking a Branch
Manager at our Athens location. This position provides effective
leadership to manage and guide through a changing environment with
emphasis on member experience, asset growth, efficient operations
and the professional development of team members. Responsible for
branch loan and deposit objectives and goals to grow business
through offering value-added solutions to make an impact in the
lives of members and the communities where the credit union serves.
Ensures that established policies and procedures are followed while
educating members and mentoring team members to achieve positive
outcomes. Empowers team members who are held accountable for
attainment of goals with shared ownership and positively influences
morale and a cohesive team environment throughout the branch.
Responsibilities: Responsible for achieving financial, sales and
service goals as determined by the credit union's strategic plan
through consistent coaching, professional development and inspiring
productive branch team members.Serves as the sales leader,
communicates sales philosophy, conducts weekly sales meeting, and
ensures branch is obtaining or exceeding goals by tailoring
value-added recommendations of products, services, and digital
solutions to members.Reviews expectations of sales and service
production goals and monitors team member's overall performance,
including consistent behaviors in member conversations and
interactions. Coaches to enhance performance and provides positive
reinforcement to recognize and reward team members.Directs and
administers branch budgets and operations to achieve financial
performance.Ensures that services are delivered professionally and
efficiently, and member requests and problems are resolved
promptly. Listens and resolves member concerns and effectively uses
information to coach team members to enhance the service provided.
Handles escalated member concerns as needed.Collaborates and
assists with Business Development programs to acquire new member
relationships and expand existing relationships to enhance the
growth and recognition of the credit union.Supervises work
schedules and workflow of daily routine operations. Keeps accurate
payroll and attendance records.Completes orientation of new team
members in overall branch procedures and tracks individual progress
to ensure that team members are trained in all phases of their
respective positions.Facilitates regular meetings with team members
to communicate expectations, negotiates potential conflicts and
influences changes in procedure.Responsible for operational audits,
regulations and compliance policies and procedures, including but
not limited to the prevention of losses through fraudulent
activity. Responsible for determining that proper controls of
monetary instruments, overnight depository items, and cash (if
applicable) are properly controlled and handled in accordance with
credit union procedure.Ensures branch security and oversees prudent
safety measures. Coordinates the procedures necessary to open and
close the building in accordance with set hours and tests security
equipment monthly.Ensures proper maintenance and general
housekeeping of the building, grounds, work areas and equipment.
Coordinates maintenance requests with applicable departments as
needed.Assumes role and responsibilities of a Member Consultant
when providing financial counseling and services to members.
Completes special projects, and other duties as assigned.Promotes
and establishes strong, positive, and productive working
relationships within the organization through commitment to the
company's purpose and mission statement and core values.
Qualifications:High school graduate or equivalent required.
Bachelor's degree in Business or Finance related study preferred.5+
years' experience in financial and loan management preferably with
a Credit Union or banking institution.2+ years' of supervisory
experience.Proven sales management skills, including prospecting,
cross selling, pipeline, and activity management.Currently holds
NMLS license or must be able to obtain license as part of standard
job duties.Currently has notary license or must be able to obtain
license as part of standard job duties.Computer proficiency with MS
Office, including Word, Excel and PowerPoint, Internet, and Email.
We offer competitive compensation and a multiple-option benefit
package including health, vision, dental, basic and optional life,
short and long-term disability, paid time off, annual time off,
service days, Traditional and Roth 401(k) plans and company
matching, flexible spending account, AFLAC and tuition
assistance.All applications for employment must be submitted using
Georgia United's online careers website. Only candidates meeting
the minimum qualifications and requirements will be considered for
career opportunities. To apply for opportunities, please visit:
https://bit.ly/3SGYIKcGeorgia United Credit Union is proud to be an
Equal Opportunity EmployerGeorgia United participates in E-Verify
PDN-989a72a5-3c65-4dea-80fa-ab58913aaa67
Keywords: Georgia United Credit Union, Athens , Branch Manager, Executive , Athens, Georgia
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