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Customer Service Coordinator Athens, GA Monday-Friday, 8am-5pm $14-$15, DOE

Company: Express Employment Professionals - Headquarters
Location: Athens
Posted on: November 23, 2021

Job Description:

A printing company in Athens is seeking a full time Customer Service/Inside Sales Representative. This person will need to be comfortable working in a fast-paced environment, and will be spending most of their time interacting with clients via phone and email, taking orders ,etc. Qualified Candidates MUST: Have previous inside sales experience Be proficient in all Microsoft Office programs Be proficient in Gmail/Google applications Have strong social media experience in a work setting Have exceptional communication skills Printing industry experience is highly preferred If you meet the above qualifications, email your resume to Chelsea.Looney@ExpressPros.com for considerationJob Requirements:

  • Handle service issues, complaints and normal customer service
  • Manage allocation of parts to support customer orders and customer service priorities
  • Resolve customer or account issues
  • Provide world class customer service
  • Add a customer service coordinator to passionate team
  • Act safely at all times
  • Resolve customer service delivery issues
  • Inspect furniture returns and exchanges
  • Managing customer requirements, and communicating customer service concerns
  • Providing exceptional customer service to the customer base and supporting the service team
  • Provide world class customer service and to anticipate customer needs
  • Emailed or faxed orders coming in to customer service
  • Gathering competitive data and customer service
  • Maintain regular communication with assigned customer accounts and respond to customer service issues
  • Enhance the customer's shopping experience
  • Work independently to resolve customer service issues
  • Resolve escalated customer service issues
  • Maintain regular communication with assigned customer accounts and respond to customer service
  • Maintain regular communication with assigned customer accounts and respond to customer service issues
  • Meet customer demand and Guardian service goals communicating customer service concerns

Keywords: Express Employment Professionals - Headquarters, Athens , Customer Service Coordinator Athens, GA Monday-Friday, 8am-5pm $14-$15, DOE, Hospitality & Tourism , Athens, Georgia

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