Hotel Front Desk Attendant
Company: Quality Inn Seneca
Location: Seneca
Posted on: March 13, 2023
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Job Description:
We are searching for an enthusiastic, service-focused hotel
front desk agent to join our guest services team. You'll welcome
guests, manage accounts, answer inquiries and field complaints to
ensure we deliver an excellent experience to every guest. You will
bring excellent communication skills and a passion for putting our
guests first. If you love interacting with people in a positive
work environment, apply now!
Responsibilities:
Work with the housekeeping staff to ensure rooms are ready for new
guests
Handle customer complaints as necessary
Perform regular bookkeeping duties: make sure hotel guest
information is current and correct
Give every guest a warm welcome, check them in, and check them out
when they leave, ensuring you provide correct keys and room
numbers
Manage room bookings in-person, online, and through incoming calls,
and answer inquiries about guests' needs, including questions about
available rooms, amenities, room rates, special requests, and
rewards programs
Qualifications:
1 year of experience in the hospitality industry as a hotel front
desk agent, hotel receptionist, or guest service specialist
preferred
Has experience answering telephone calls and troubleshooting
stressful situations
Must have graduated high school, received a GED or equivalent
Exhibits working knowledge of Microsoft Office and reservation
management systems
Possesses strong customer service skills, interpersonal skills,
organizational skills, and time management skills
About Company:
-Quality Inn - -just 10 miles from Clemson University. Seneca's
nearby historic downtown district includes Ram Cat Ailey, a
pedestrian-friendly block of unique stores, restaurants and
festivals. You can also easily explore other local destinations
near our hotel, including the World of Energy at Oconee Nuclear or
South Cove County Park. Outdoor adventure awaits with fishing,
hiking and water sports on nearby lakes, including Hartwell, Keowee
and Jocassee.
We aim to give you the most value for your money, which is why our
Quality Inn features a host of amenities to ensure you get to enjoy
the travel experiences that bring you to the area. Wake up each
morning to a free hot breakfast, and free WiFi. Enjoy free coffee
and a weekday newspaper or take a dip in our seasonal outdoor
pool.
Keywords: Quality Inn Seneca, Athens , Hotel Front Desk Attendant, Hospitality & Tourism , Seneca, Georgia
Click
here to apply!
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