Hotel Front Desk Agent

Company: Doubletree by Hilton Atlanta Perimeter Dunwoody
Location: Atlanta
Posted on: February 17, 2026

Job Description:

Job Description Job Description Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Part time, AM and PM Shifts Responsibilities: Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Mitigate customer complaints as needed Work with the housekeeping staff to ensure rooms are ready for new guests Qualifications: Exhibits working knowledge of Microsoft Office and reservation management systems Well-versed in taking telephone calls and handling stressful situations 1 year of hotel industry experience or related job preferred Must have graduated high school, received a GED or equivalent Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills About Company Located off I-285, our hotel is two miles from Perimeter Mall and the Dunwoody MARTA train station with access to downtown Atlanta. Oglethorpe University is a ten-minute drive from us. UPS Headquarters and Truist Park are 20 minutes away.

Keywords: Doubletree by Hilton Atlanta Perimeter Dunwoody, Athens , Hotel Front Desk Agent, Hospitality & Tourism , Atlanta, Georgia