Call Center Specialist

Company: PrideStaff
Location: Athens
Posted on: November 16, 2020

Job Description:

JOB DESCRIPTION Call Center Specialist

Have you been looking for a growing, award-winning company that you can get behind and feel good about the impact it has on sustainability and recycling efforts?!

Our client is a full service environmental consulting and management group supporting the efforts of Fortune 500 companies seeking to maximize profits and mitigate risks and minimize their ecological footprints. If you've been seeking a client service opportunity where you can have a significant impact and will be noticed & appreciated by a high energy team, this opportunity could be right for you! Our client provides a fun, interactive culture that includes wearing jeans every day!

The Ideal Candidate Will Be Able To:

Possesses previous years of experience with strong customer service and relationship building skills

Handle heavy client contact & interaction via phone and email

Extremely detail oriented with strong organizational skills

The ability to quickly learn multiple software and database formats as required by our Client(s)

The ability to work independently and complete tasks within given time frames

Capable of working with multiple Managers across all lines of business

A quick-thinking, problem-resolving attitude

The ability to thrive in a competitive, goal-driven environment

The ability to manage day to day customer interaction, provide superior customer service and display a sense of urgency to customer needs

Continually seeks opportunities to increase customer satisfaction and deepen customer relationships

Understand how to communicate difficult / sensitive information tactfully

Displays a positive attitude and is an effective team player

Goal oriented

ROLE COMPETENCIES

College graduates are encouraged to apply

Prior work experience in a busy client facing environment

Intermediate Microsoft Office (Excel, Word, Outlook) skills

Responds well in a dynamic and fast paced environment

Our client provides:

Benefits Package: Medical/Dental/Vision, 401(k) Plan

Paid Holidays and Paid Time Off

Fun work environment

Casual business dress, aka jeans!

Great Incentives and Rewards

Opportunity to be part of a young and growing company

PrideStaff (North Dallas location) is a locally-owned staffing & placement firm with a strong reputation as a fun-loving, quality-focused service provider. Our employees enjoy the following:

A professional, supportive team environment

Representation to North Dallas’ top employers

Full medical benefits package

Dedicated consultants that provide industry insights & resources to ensure continued career development

These are some of the many reasons we were recently recognized as one of Dallas’ Best Places to Work!

Proudly serving North Dallas, Addison, Carrollton, Farmers Branch, Las Colinas, Irving, Coppell, Lewisville, Plano, Richardson, Frisco and McKinney

Compensation / Pay Rate (Up to): $14-16/hr DOE

Keywords: PrideStaff, Athens , Call Center Specialist, Other , Athens, Georgia