The safety of our customers, communities and team members is our
first priority, so we are implementing continuous enhanced cleaning
and safety protocols based on guidelines provided by the CDC and
Havertys provides masks and protective equipment to all
employees and works to maintain social distancing practices in the
workplace to ensure safety amongst our team members and
Maintains display standards of showroom in accordance with
Corporate Display Standards. Process customer sales, process
payment transactions, answer phones, and schedule deliveries.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Other duties may be assigned.
* Arranges and presents merchandise on showroom floor based on
Best Seller Report and Display Plan. * Aids sales consultants with
customers in selection of furniture and/or accessories. * May
provide in-home design services. * Coordinates and displays
accessories and accent pieces based on Corporate Display Standards.
* Completes Display Coordinator Weekly Checklist and reviews with
Display Manager and/or General Manager. * Tags accessories
according to Corporate Display Standards. * Tracks accessories
sales using Best Seller Report. * Marks down, appropriately
displays and moves out accessories that are not selling as
indicated by Best Seller Report. * May be required to provide
administrative and/or housekeeping support.
May also perform Office duties:
* Balances cash fund every morning and evening * Completed
opening/closing procedure checklists daily * Prepares reconciles
bank deposits * Processes customers' sales and payments accurately
* Maintains an organized and secure office environment * Answers
incoming calls, distributes calls/messages, manages stores
voicemail * Handles customer complaints, initiates and follows up
on existing customer service tickets * Reviews Outstanding Customer
Transactions * Verifies scheduled deliveries are in the appropriate
status to be routed * Schedules deliveries * Ensures POs are
present for out of stock product * Contacts customers when products
have arrived locally for pickup
* Files and/or prepares daily paperwork
Education and/or Experience
* Associate's degree (A. A.) or equivalent from two-year college
or technical school; or six months to one year related experience
and/or training; or equivalent combination of education and
experience. * One to three years of monetary or cash handling
experience highly preferred, i.e., Banking, Customer Service, Data
Entry, Office Administration, Medical Records, etc.
* General computer skills required with a working knowledge of
Microsoft Word, Excel and O365 preferred * Strong math skills *
Excellent communication and customer service skills * Ability to
multi-task * Highly organized * Must be able to follow oral and
written instructions * Must be able to work independently while
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
While performing the duties of this job, the employee is
frequently required to stand; walk; reach with hands and arms and
stoop, kneel, crouch, or crawl. The employee is occasionally
required to sit. The employee must frequently lift and/or move up
to 60 pounds. Specific vision abilities required by this job
include color vision.
Candidates must successfully complete a physical assessment to
be considered for the position.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
This job description in no way states or implies that these are
the only duties to be performed by this employee. He/she will be
required to follow any other instructions and to perform any other
duties upon the request of his superior.
Havertys is an Equal Opportunity Employer. Havertys does not
discriminate on the basis of race, religion, color, sex, gender
identity, sexual orientation, age, national origin, veteran status
or any other basis covered by appropriate law.
Nearest Major Market: Athens
Job Segment: Data Entry, Customer Service, Administrative