Customer Service Assistant

Company: Environmental Marketing Services, LLC
Location: Seneca
Posted on: June 12, 2021

Job Description:

Job Description Job Description

At Environmental Marketing Services, LLC, we owe our success to our people and processes. An Customer serviceassistant is the driving force behind both. We are currently seeking someone exceptional- the ideal person for this position will have excellent communication skills and attention to detail. We would prefer previous experience working in an office environment, and with providing support to a customer service team. The ability to multitask and have excellent time management skills is essential to this position.

Objectives and Daily Responsibilities - Assist our customer service manager with client follow-ups, vendor relations, and day-to-day client management - Maintain relationships with clients via follow up calls and emails - Utilize excel reports to track pending and active services, and follow up with vendors - Keep records up to date in Salesforce with accuracy - Use a service tracking form to type quotes, and send to clients accordingly while maintaining accurate notes

Required Skills and Qualifications - High School Diploma or Equivalent (some college preferred) - Ability to accurately type 50+ words per minute - Strong communication skills via phone and email (daily client/vendor calls are a requirement for this position) - Experience with Microsoft office, and aptitude to learn new software programs

Preferred Qualifications: - Proficiency with Salesforce or another CRM software - Advanced skills in Microsoft Outlook, Word, and Excel - Desire and ability to independently research more efficient methods of completing daily tasks

Benefits: - Health, Vision, and Dental benefits available after 90 days of employment - 8 days PTO after one year of employment

Environmental Marketing Services, LLC offers an easy going and friendly work environment. Someone that is dedicated to personal growth and success would be a perfect fit to this position- previous retail or restaurant managers are encouraged to apply.

Mon-Fri 8am-5pm Starting Rate: $15.50 per hour

EEO/OFCCP

Company Description Environmental Marketing Services, LLC (EMSLLC) has 60 years of combined experience in the regulated environmental field. We understand our clients objectives for developing cost effective and innovative solutions to their waste disposal and recycling needs, while minimizing liabilities and protecting the environment. We service schools, colleges, laboratories, manufacturing facilities and countless other industries throughout the country.

Keywords: Environmental Marketing Services, LLC, Athens , Customer Service Assistant, Other , Seneca, Georgia