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Team Lead

Company: Banana Republic Factory Stores Athens Georgia
Location: Athens
Posted on: November 24, 2022

Job Description:

Job highlights

Identified by Google from the original job post

Qualifications

--- Ability to utilize technology effectively and engage with customers and your team to meet goals

--- Able to effectively lead and inspire others through coaching and mentoring

Responsibilities

--- In this role, you will support the store leadership team by performing functional tasks as assigned

--- You will act as a mentor and role model to employees to support service behaviors and the execution of tasks in specific areas of expertise

--- You will focus on leading processes and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met

--- Through collaboration with your leadership team, your goal is to teach and coach your team and drive behaviors to deliver a best-in-class customer experience

--- All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience

--- Serve as a role model to achieve priorities in store, with the customer as the primary focus

--- Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner

--- Build and share expertise in an assigned specialized functional area

--- Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store

--- Listen and ask questions to solicit feedback to understand needs and provide service

--- Handle unique or complex customer interactions

--- Demonstrate interest and initiative towards continuous improvement and growth

--- Research process or transaction flow to identify root cause of errors

Job description

About the Role In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a mentor and role model to employees to support service behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes and/or areas of the business, executing tasks and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to teach and coach your team and drive behaviors to deliver a best-in-class customer experience. What You'll Do --- All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience. --- Serve as a role model to achieve priorities in store, with the customer as the primary focus --- Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner --- Build and share expertise in an assigned specialized functional area --- Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store --- Listen and ask questions to solicit feedback to understand needs and provide service --- Handle unique or complex customer interactions Who You Are --- Provides clear and direct communication of expectations and gives feedback --- Ability to utilize technology effectively and engage with customers and your team to meet goals --- Able to effectively lead and inspire others through coaching and mentoring --- Demonstrate interest and initiative towards continuous improvement and growth --- Research process or transaction flow to identify root cause of errors

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Flexible schedule
* Flexible spending account
* Health insurance
* Paid time off
* Parental leave
* Tuition reimbursement
* Vision insurance
Experience level:
* 1 year
Shift:
* 10 hour shift
* 12 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
* Night shift
Weekly day range:
* Monday to Friday
* Weekend availability

Ability to commute/relocate:
* Athens, GA 30606: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Leadership: 1 year (Required)

Work Location: One location%58047475%

Keywords: Banana Republic Factory Stores Athens Georgia, Athens , Team Lead, Other , Athens, Georgia

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