Renewal Specialist

Company: VirtualVocations
Location: Athens
Posted on: April 6, 2025

Job Description:

A company is looking for a Renewal Specialist responsible for managing customer accounts to ensure high renewal rates.
Key Responsibilities

Manage the renewal process for assigned customer accounts, including contract negotiations
Utilize Salesforce to track account growth opportunities and forecast retention rates
Engage with customers to resolve renewal-related inquiries and improve overall satisfaction

Required Qualifications

Bachelor's degree in business or a related field
3+ years of experience in renewals, account management, or sales
Strong proficiency in Salesforce or similar CRM tools
High competency in Excel, including analysis and reporting capabilities
Familiarity with customer management tools and technologies

Keywords: VirtualVocations, Athens , Renewal Specialist, Other , Athens, Georgia

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