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Quality Assurance Specialist

Company: The University of Georgia
Location: Athens
Posted on: May 17, 2019

Job Description:

Posting Details Posting Details Posting Number S03084P Working Title Quality Assurance Specialist Department Registrar's Office About the University of Georgia The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state's oldest, most comprehensive, and most diversified institution of higher education ( http://www.uga.edu/ ). UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University's enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens. About the College/Unit/Department The Office of the Registrar is the steward of official student academic records and is responsible for the accuracy, integrity, and security of those records. The office is committed to fulfilling its role in the educational mission of the University of Georgia by providing effective and efficient academic support and assistance to the students, faculty, staff, and alumni of the University. College/Unit/Department website www.reg.uga.edu Posting Type External Retirement Plan TRS or ORP Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information Monday-Friday, 8am - 5pm Advertised Salary $30,000-$38,000 Posting Date 05/02/2019 Open until filled No Closing Date 05/14/2019 Proposed Starting Date 06/03/2019 Special Instructions to Applicants cover letter and resume required Location of Vacancy Athens Area EEO Policy Statement The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Position Information Classification Title Student Services Professional Pay Grade FLSA Exempt Job Family FTE 1.0 Minimum Qualifications Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications. Preferred Qualifications Bachelor's degree 2 years' experience with quality control, accounting, auditing or applying business requirements to data files. 2 years' experience with Excel and/or file transfer. Banner experience preferred. Document Imaging experience preferred. Position Summary Under the direction of the Senior Assistant Registrar, the Quality Assurance Specialist conducts daily quality assurance functions related to financial and academic outcomes. The Quality Assurance Specialist is also responsible for maintaining a process all staff can follow to achieve a high level of data integrity with the document imaging system. Responsibilities also include various support activities for academic records and certifications. Knowledge, Skills, Abilities and/or Competencies --- Understanding of SIS data as well as UGA policies. --- Manipulate large files based on criteria and follow FTP protocol to upload to other systems. --- Analyze SIS data, processes and processed results. --- Articulate the nuances of end user requirements. --- Discuss findings with staff in a lessons-learned manner --- Independently learn new systems Physical Demands Sit at a computer for long periods of time. Travel on campus. Is driving required to perform essential duties outlined in this position? (This does not include infrequent trips) The successful candidate would have to provide proof that s/he has a valid driver's license when offered employment. Does this position have financial responsibilities? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. Duties/Responsibilities Duties/Responsibilities Quality Assurance and Data Integrity --- Conduct daily auditing of curriculum changes --- Conduct daily auditing of student attribute changes that trigger a financial waiver --- Conduct daily auditing of tuition waiver changes --- Conduct daily auditing of residency status for tuition purposes changes --- Conduct daily auditing of paper grade changes --- Conduct daily auditing of registration changes by staff --- Correct and retrain staff as needed --- Collaborate with other staff and ensure large data clean up tasks follow a quality assurance process --- Request queries and reports as needed to reconcile data changes --- Identify and report data integrity gaps to management; suggest improvements --- Assist with Academic Data Collection errors --- Offer expertise to the conversion team --- Assist with Daily UGA ID / transcript request validations as necessary Percentage of time 50 Duties/Responsibilities Duties/Responsibilities Document Imaging Processing --- Validate that paper forms have been scanned and indexed properly --- Establish check points or milestones for scanned and indexed images --- Perform an audit of scanned and indexed images performed by student workers --- Train students as necessary on scanning and indexing --- Alert management of any patterns of discrepancies --- Serve as functional subject matter expert on the document imaging system --- Assist with validating with migrations and upgrades Percentage of time 25 Duties/Responsibilities Duties/Responsibilities Academic Support --- Evaluate academic records to determine athlete eligibility --- Assist with auditing athlete eligibility evaluations --- Test solutions and upgrades to become production ready --- Maintain business process documentation as upgrades and practice decisions occur --- Assist with reconciling non-course degree requirements Percentage of time 25 Posting Specific Questions Required fields are indicated with an asterisk (). Do you have a bachelor's degree? Yes No Applicant Documents Required Documents Resume/CV Cover Letter Optional Documents

Keywords: The University of Georgia, Athens , Quality Assurance Specialist, Other , Athens, Georgia

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