AthensRecruiter Since 2001
the smart solution for Athens jobs

Virtual Customer Care Specialist

Company: Mommy Jobs Online
Location: Athens
Posted on: August 13, 2019

Job Description:

Mommy Jobs Online (mommyjobsonline.com) is now seeking Virtual Customer Care Specialist. Were a natural health company that sells supplements and nutrition programs online. And were currently looking for an A-player to join our team and help assist our AMAZING customers. Ill share the details of the position in a moment. First, a bit about our ideal candidate (please read every word the follows). In a nutshell, its someone who has worked in or is currently working in a virtual position (i.e. highly self-disciplined and can get the job done with minimal supervision). Furthermore, the ideal candidate is Reliable. Im talking about very reliable. Not the, This usually doesnt happen, but it happened again type. Were a small team and everyone must pull their weight. That means showing up every day and on time no exceptions (save for a major emergency). A natural with people (i.e. very personable and someone who easily makes conversation even with a perfect stranger). Furthermore, its someone who loves talking to and helping customers. Experienced and comfortable with taking incoming calls/making outgoing calls. Patient, kind, and courteous. The words, please and thank you should be your go-to words when communicating with a customer. Happy to perform repetitive tasks and answering the same core group of questions day-in and day-out. Is fairly tech-savvy. Nothing advanced but you must know your way around Email clients, Microsoft Office, and apps like Skype. Fast at typing (at least 50 WPM). Highly organized, and can multi-task with ease. The ideal candidate likely works off checklists and makes sure repetitive tasks are completed with pinpoint accuracy. Detail orientated. Glossing over things just wont do. In fact, try this. At the bottom of this ad youll find a link to an application. When youre done reading the entire ad (and only then) click through and fill it out. The last section asks you to provide additional comments or feedback. Go ahead and write the name of your favorite song in there. Cool and relaxed but always pushing to get things done. Its important that you take responsibility and your main focus is always delivering results. Does all of the above describe you? Great, then keep reading for the job description The main components of the work would be: Responding to every one of our customers inquiries via telephone and email (online ticketing system) in a timely fashion. Typical scenarios include tracking lost packages, helping people log on to our website, issuing instructions for returns, and answering basic health questions after learning our products inside and out. Making sure every customer is fully satisfied with the proposed resolution you put forth. And above all, keeping your cool and remaining professional when conflicts inevitably arise. If you dont have thick skin, this position is probably not for you. Heres why The overwhelming majority of our customers are a pleasure to deal with. But on occasion, you will interface with someone that is irate, or rarely, even hostile. Whether justifiably so, or not, it is your duty to make things right and turn them into a raving fan. Processing credits for customers who choose to return items. Communicating with our fulfillment team to identify and correct mistakes with shipments. As well as several other administrative/web-based tasks related to customer care This is a full-time, work from home position. Currently, we have an opening for 8 am. 5 p.m. EST and 2 - 8 p.m. EST, Monday through Friday. Weekend hours are also an option. We offer a full health benefits package (includes dental and vision), paid sick time off and performance bonuses. Pay: $15.00 per hour / DOE To Become An Agent Please apply and register at mommyjobsonline.com. Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process. Reference agent id code MJOLAMY when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Athens , Virtual Customer Care Specialist, Other , Athens, Georgia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Transcription - Law Enforcement Audios - Work from home
Description: Net Transcripts is looking for many vendors / independent contractors who have experience transcribing audio content of criminal investigations, court proceedings, law enforcement interviews, jail calls, (more...)
Company: Net Transcripts
Location: Warner Robins
Posted on: 08/19/2019

Now Interviewing Flexible At Home Positions
Description: Home Office Positions Available - Flexible Hours. Seeking upbeat and motivated individuals to join
Company: TQS
Location: Alpharetta
Posted on: 08/19/2019

Healthcare Benefits Specialist
Description: We are Seeking upbeat and motivated individuals to join our award winning team. This is a solid company
Company: TQS
Location: Warner Robins
Posted on: 08/19/2019


Bilingual Tax Professional - CPA - Remote - Greenville
Description: OverviewJoin Our Virtual Tax Network At Intuit, our mission is to power prosperity around the world. Tax experts support that mission to our TurboTax customers by: providing valuable guidance, instilling (more...)
Company: Intuit
Location: Greenville
Posted on: 08/19/2019

Inbound Travel Consultant
Description: Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client (more...)
Company: Mommy Jobs Online
Location: Alpharetta
Posted on: 08/19/2019

HR Personnel Assistant - Work From Home
Description: Job Duties: You will need to make outbound calls to jobseekers pertaining to joining our remote work-at-home job board to find employment. You will need to post classified job ads on a daily basis of (more...)
Company: Mommy Jobs Online
Location: Alpharetta
Posted on: 08/19/2019

Server - Atlanta Marriott Alpharetta - (19072340)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International
Location: Alpharetta
Posted on: 08/19/2019

EP TECHNOLOGIST, FT, Days - GMH
Description: Bilingual Spanish / English candidates are encouraged to apply. br br Requisition 44344 br br Employment Type Full-time br br Job Class br br CLINICAL TECHNICAL br br FLSA br (more...)
Company: Greenville Health System
Location: Greenville
Posted on: 08/19/2019

Virtual Workers Needed For Texas Call Center
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Warner Robins
Posted on: 08/19/2019

Event Specialist
Description: The Event Specialistis responsible for completing in-store food and non-food demonstrations. Acquires and maintains knowledge of products represented. Serves, demonstrates, intercepts consumers and sells (more...)
Company: Crossmark
Location: Greenville
Posted on: 08/19/2019

Log In or Create An Account

Get the latest Georgia jobs by following @recnetGA on Twitter!

Athens RSS job feeds