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Senior Information Specialist

Company: FM Global
Location: Alpharetta
Posted on: October 22, 2019

Job Description:

More information about this job: Overview: Atlanta Operations has an opening for a Senior Information Specialist. Responsibilities: The incumbent supports both the information technology infrastructure and the end-user computing environment in an Operation Center or another major FM Global office location. Acts as a liaison between corporate Information Services and the local office and works to ensure stable on-going operations. This is the second level in the Information Specialist job family. Qualifications: Education: Bachelor's degree in computer science or another technical discipline; CompTIA A+ (or equivalent) certification, or appropriate industry experience. Experience: 2+ years of experience in information technology or a related field. Skills/Knowledge: TECHNICAL KNOWLEDGE Knowledge in supporting a Windows based client computing environment Broad range of telecommunications, network, and desktop computing knowledge. TECHNICAL SKILLS Significant user support experience, Solid analytical and problem solving abilities. Well developed hardware troubleshooting skills in a managed computing environment (e.g. Active Directory) Ability to effectively work with corporate and/or international information technology staff to ensure a stable working environment in areas including, but not limited to, client/server computing infrastructure, telecommunication, network infrastructure, back-end servers and application support. SOFT SKILLS Ability to determine priorities, develop local strategies, procedures and work practices, and manage small scale localized projects. Ability to work autonomously with minimal supervision or in a team environment and an ability to balance conflicting priorities. Well developed presentation skills in order to help facilitate and/or deliver information technology training programs. Excellent customer service and interpersonal skills. Excellent organizational skills. Well-developed and effective oral and written communication skills

Keywords: FM Global, Athens , Senior Information Specialist, Other , Alpharetta, Georgia

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