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Coordinator IV

Company: Boehringer Ingelheim
Location: Athens
Posted on: November 11, 2019

Job Description:

Description:Description\:??As an integral part of the Credit Department Team, the Customer Master Specialist/Coordinator is responsible for maintaining the integrity of Boehringer Ingelheim Animal Health's direct customer database.???As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.?Duties & Responsibilities\:

  • Performs a variety of complex administrative activities in support of functional areas such as finance, sales, marketing, purchasing, RD&M, human resources, IT, etc. or for a specific project/business/technical unit.
  • May provide administrative support to individuals as needed.
  • Collects, communicates, records, tracks and verifies data and information from multiple sources.??
  • Communicate changes to internal and external customers.? Document with written correspondence and electronically retain all records
  • Review/audit existing data for accuracy and expiration dates.? Utilize system upload capability to manage large data sets.??
  • Uses software within functional area to compile and generate reports, statistics, timelines, tables, graphs, correspondence and presentations.
  • May design processes to enhance work flow.
  • Provides data and information to others on functional unit processes and procedures.?
  • Works with other members of the team to help resolve issues.
  • Perform data entry of all newly approved customers into the system with high degree of accuracy.? In addition, maintenance of other data elements such as address, phone,? price list, customer type, free dose, shipping, credit limits and payment terms.?
  • Ensure compliance with SOX regulations and license expiration dates.
  • Identify opportunities for data and process improvement. Assist with Master Data projects and training. Responsible for all Customer Master related ERP testing for system implementations, patches and new releases.
  • Review and process credit applications.This will include reviewing the requested data for accuracy.? Address any conflicts with existing data in the Oracle system and in accordance with standards and approval procedures.
  • Review and release GTS blocks in SAP system.
  • Create indirect ship-to locations in MDGx system.Requirements\:
    • Minimum of 3-5 years administrative, customer service and/or relevant business experience.?
    • Business School certification or Associates degree preferred.
    • Demonstrated excellent written and verbal communication skills.
    • Proficient knowledge of Microsoft Office (Word, Excel and PowerPoint) and data entry experience.
    • Demonstrated high degree of accuracy, problem-solving and problem resolution as well as high attention to detail.? Ability to meet deadlines.
    • Demonstrated ability to work in a team environment.
    • Satisfactory performance record.
    • Demonstrates acceptable level of performance for all Coordinator IV competencies as defined in the Career Pathway criteria.
    • Experience working with high volume, detailed data in a high accuracy environment.
    • Project management skills and the ability to manage multiple priorities.
    • Pro-actively identifies issues or concerns and recommends effective solutions and process efficiencies
    • Prioritize and manage multiple tasks to meet individual and department goals?
    • Ability to communicate effectively and work as a team member.Eligibility Requirements\:Must be legally authorized to work in the United States without restriction.Must be willing to take a drug test and post-offer physical (if required)Must be 18 years of age or older?Who We Are\:At Boehringer Ingelheim we create value through innovation with one clear goal\: to improve the lives of patients. We develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals. As a family owned company we focus on long term performance.?We are powered by 50.000 employees globally who nurture a diverse, collaborative and inclusive culture.?Learning and development for all employees is key because your growth is our growth.Want to learn more???Visit? join us in our effort to make more health.Boehringer Ingelheim, including Boehringer Ingelheim Pharmaceuticals, Inc., Boehringer Ingelheim USA, Boehringer Ingelheim Animal Health USA Inc., Boehringer Ingelheim Animal Health Puerto Rico LLC and Boehringer Ingelheim Fremont, Inc.?is an equal opportunity and affirmative action employer committed to a culturally diverse workforce.?All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; citizenship status, marital, domestic partnership or civil union status; gender, gender identity or expression; affectional or sexual orientation; pregnancy, childbirth or related medical condition; physical or psychiatric disability; veteran or military status; domestic violence victim status; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by applicable federal, state or local law.

Keywords: Boehringer Ingelheim, Athens , Coordinator IV, Other , Athens, Georgia

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