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Senior Trust Officer

Location: Atlanta
Posted on: May 14, 2024

Job Description:


GENERAL FUNCTION:



.Serve as relationship manager and fiduciary advisor for clients with more than $1,000,000 in investable assets and support a book of accounts having an asset base of at least $200,000,000*.


.On behalf of Fifth Third Bank as Trustee, Agent or Custodian, understand and administer complex fiduciary accounts in accordance with the terms of their governing documents. A typical client may have several of the following: multigenerational trusts, multiple residences, complex gifting requirements, challenging family dynamics, litigation concerns, interaction with multiple co-trustees as well as family and professional advisors, closely-held business interests, multi-layered stock options, significant retirement assets, charitable trusts or a private foundation.


. In the Fifth Third Private Bank service model, it is typically the Trust Officer, who is the client''s Relationship Manager. Thus, the Senior Trust Officer is responsible for coordinating services, building relationships with clients and their children, and functioning as the clients'' trusted advisor.




DUTIES AND RESPONSIBILITIES:


.Client Service


Serve as the clients'' Relationship Manager and trusted advisor by developing a close, personal relationship with the clients and their families, anticipating clients'' wealth planning and Private Bank service needs and coordinating internal and external advisors to meet those needs.


Coordinate fiduciary and administrative services for approximately 100 client relationships


Administer multigenerational trusts, often with discretionary income and principal payments distributed among multiple family members while managing financial risk


Execute the terms of any estate plan or documents in which Fifth Third Private Bank serves as Trustee, Executor, Personal Representative, Guardian or Agent for Fiduciary, often exercising broad discretion for beneficiaries with competing interests


Actively participate with the Private Bank client service team to develop, interpret, communicate and facilitate complex estate planning matters as part of the advice-based solutions presented to the clients


Retain client base by working with the client service team to deliver the highest service and client contact standards


As the primary fiduciary contact, resolve client issues


Challenge and collaborate with client to articulate and achieve goals


Collaborate with the client''s advisors, including attorneys and accountants, to develop and implement a comprehensive wealth plan




.Account Administration


Complete annual administrative account reviews


Ensure all internal compliance and proper documentation requirements are met, consistent with internal fiduciary policies and procedures regarding new business and asset acceptances, discretionary actions, and all other bank policies, procedures and guidelines


Work closely with Trust Tax Accountants to ensure proper tax reporting




.Sales


Achieve annual sales between $250,000* and $1MM*and annual recurring fee revenue of approximately $2,000,000*


Prospect for clients by sourcing and building a pipeline of opportunities


Solicit and receive referrals from clients, internal business partners and Centers of Influence (COIs)


Identify opportunities and partner with the WMAs, internal business partners and COIs in the sales process to maximize new business opportunities


Actively participate in the Life360 Process to identify and provide appropriate products, services, and cross-selling opportunities


Acquire additional assets (account additions) from existing clients


Demonstrate highly developed client contact and relationship management skills, including the development of targeted business plans


Utilize and ensure prospect/client information is appropriately entered, updated, and managed in the CRM tracking system




.Supervisory Responsibilities


Provide guidance regarding client service and sales requirements to fiduciary professionals on the team, including actively participating in pre-call planning


Demonstrate sound decision-making skills, including balancing business risk to Fifth Third Bank with client interests


Provide team members with timely, candid and constructive performance feedback


Devel

Keywords: , Athens , Senior Trust Officer, PR / Public Relations , Atlanta, Georgia

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