Front Desk Receptionist
Company: Apex Spine and Neurosurgery LLC
Location: Bethlehem
Posted on: February 17, 2026
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Job Description:
Job Description Job Description The Front Desk Receptionist
plays a key role in supporting the daily operations of Apex Spine
and Neurosurgery. This position is responsible for providing
exceptional customer service to patients, performing administrative
and clerical duties, and assisting physicians, managers, and staff.
Responsibilities include answering phones, scheduling appointments,
patient check-in/check-out, insurance verification, data entry, and
maintaining an organized, efficient, and welcoming front office
environment. Responsibilities/Tasks: Duties include, but are not
limited to: Greet patients, initiate records, and provide courteous
assistance to patients and callers. Answer and route phone calls;
take accurate messages for providers and staff. Check patients
in/out and ensure registration forms, documentation, and patient
portal information are complete. Schedule appointments and
procedures following practice guidelines. Perform basic insurance
verification and collect patient payments; reconcile daily
balances. Prepare daily schedules and assist patients with
questions about account balances. Handle medical record requests
with proper authorization; maintain accurate and confidential
records. Maintain front office organization, including supplies and
waiting room cleanliness. Support physicians and staff with general
administrative tasks and perform other duties as assigned. S
kills/Requirements: Proficient in using phone systems and other
office equipment Ability to work effectively as a team member with
physicians and other staff. Ability to multitask and prioritize
tasks in a fast-paced environment Ability to interpret and
understand insurance benefits and reimbursement. Ability to
flexibly respond to changing demands. Excellent verbal and written
communication skills; bilingual candidates are a plus. Ability to
work with little supervision. Ability to establish and maintain
effective working relationships with patients, employees, and the
public. Qualifications: Education: High school diploma or GED.
Preferred Experience: One (1) year of medical office experience or
two (2) years of secretarial office experience. Experience with EMR
system Athena is a plus. Benefits: 401 (k) Life Insurance Paid time
off and Holiday Pay Medical, dental, vision insurance Scrubs
Provided Schedule: Monday to Friday, 8 hour shift Work Location:
Bethlehem. Apex Spine and Neurosurgery operates across 3 locations:
Suwanee, Columbus, and Bethlehem. Candidates should be able to
travel to other locations as needed to support clinic operations.
Disclaimer: This description is intended to provide only basic
guidelines for meeting job requirements. Responsibilities,
knowledge, skills, abilities and working conditions may change as
needs evolve. Monday–Friday 8:30 AM – 5:00 PM
Keywords: Apex Spine and Neurosurgery LLC, Athens , Front Desk Receptionist, Administration, Clerical , Bethlehem, Georgia
